Before you start
- Kanban columns configured (see Manage kanban columns)
Steps
1
Open the chat
Navigate to the conversation.
2
Open the profile panel
It sits to the right of the chat window on desktop.
3
Find the stage picker
Look for the stage / status field.
4
Pick a stage
Select from your configured columns.
5
Save
The card now appears in that stage on the kanban board.
Tips
- Assigning a stage from chat is faster than going to the kanban board to drag the card.
- Use it as a tiny ritual - move stage every time you reply, so the board stays current without separate effort.