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Documentation Index

Fetch the complete documentation index at: https://clapvo.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

Chat window
The chats module is your team’s shared inbox. Replying is the most common thing you’ll do here.

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Before you start

  • At least one chat in the inbox

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Steps

1

Open Chats

Navigate to the chats module.
2

Pick a chat

Click a conversation in the chat list.
3

Read the context

Use the profile panel on the right for contact details.
4

Type your reply

Write a message, paste from a template, or trigger a quick reply.
5

Send

Hit send. The message goes out from the connected number for that chat.

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Tips

  • Use templates for common replies your whole team should send the same way.
  • Use quick replies for personal shortcuts during live conversations.
  • The profile panel shows tags and any custom fields - useful before replying.