Steps
1
Open the chat
Navigate to the conversation containing the message.
2
Open message actions
Hover over the message and open the actions menu.
3
Click Edit
The edit modal opens with the current text and a live bubble preview.
4
Make your changes
Update the text or caption. The preview updates as you type.
5
Confirm
Save the edit. The message updates in place and shows an “Edited” label in the thread.
Tips
- Works on both text messages and captions on images or videos.
- The live preview shows exactly how the message will look before you confirm.
- You can only edit messages your team sent — not messages from the contact.