Download media from a chat - Clapvo Help Center

Got a photo, video, or file from a customer that you’d like to keep? You can save it to your device in a couple of taps, right from the chat.

How to download

Open the chat

Go to the conversation that has the file you want.

Find the message

Scroll to the image, video, PDF, or document in the chat.

Tap download

Tap the download option on the message. The file saves straight to your device.