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Documentation Index

Fetch the complete documentation index at: https://clapvo.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

Shared replies list
The shared quick reply list (also called All) is the org-wide library. Anyone in your organization can trigger these replies inline from chat.

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Steps

1

Open Settings -> Quick replies -> All

Navigate to the shared list.
2

Add a reply

Click add to create a new shared reply. See Single message or Funnel.
3

Edit

Click an existing reply to update it.
4

Delete

Use the actions menu to remove a reply.

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Tips

  • Treat shared replies as approved messaging. Review wording before adding to the list.
  • Use the preview modal to check funnel replies before publishing.
  • Keep the list curated - duplicates and stale replies make the picker harder to use.