Before you start
- The change you want to make
Steps
1
Open Templates
Navigate to the templates module.
2
Click the template
Open the editor.
3
Update fields
Change the body, buttons, list items, media, or visibility.
4
Save
The change applies to anyone who uses the template going forward.
Tips
- Test edited templates in a chat before relying on them in a campaign.
- Templates already inside running campaigns may use the previous version - clone the campaign to pick up the new template if needed.