Before you start
- The message body and the labels you want on each button
Steps
1
Open Templates
Navigate to the templates module.
2
Click Add
Open the template builder.
3
Choose Button
Pick the button type.
4
Enter the message
Type the body customers will see above the buttons.
5
Add buttons
Enter button labels. Each button can be a quick reply or a URL action depending on type.
6
Set visibility
Choose public or private.
7
Save
The template is ready to use.
Tips
- Keep button labels short - 1 to 3 words.
- Make each button distinct so recipients can pick at a glance.