Customer Support
WhatsApp support teams
Give support agents one workspace for every incoming WhatsApp conversation. Clapvo keeps chats visible, ownership clear, and customer context close to the reply box.
Campaign Operations
Broadcast campaigns and customer updates
Plan, schedule, and monitor WhatsApp broadcasts from the same workspace that already stores your contacts and approved templates.
On this page
Contacts, templates, and campaigns in one workflow
Scheduled sends with clearer operational control
Campaign progress and history visible to the team
$15
Per month to get started
5 seats
Team members included on every plan
Best for
- CRM and lifecycle teams sending customer updates on WhatsApp
- Operators running promotions, reminders, and announcements
- Teams that need more control over broadcast execution
Workflow focus
- Contacts, templates, and campaigns in one workflow
- Scheduled sends with clearer operational control
- Campaign progress and history visible to the team
Used most in Clapvo
- Contact targeting
- Reusable templates
- Campaign controls
- History and visibility
Context
Where this workflow usually breaks
Most WhatsApp workflows start informally. These are the patterns that push teams toward a more structured operating setup.
Broadcast messaging gets messy when the audience list lives in one place, message copy in another, and send execution in a third tool. Teams end up doing manual checks, sending one-off updates, and losing track of what actually went out.
Clapvo keeps the broadcast workflow together. Contacts, templates, and campaign execution sit inside the same workspace, which makes large sends easier to prepare, schedule, monitor, and review.
Workflow
How campaign operators run sends in Clapvo
Clapvo gives campaign teams a single workflow from audience prep to send tracking.
01
Prepare the audience
Teams work from contact records, tags, and existing workspace data to decide who should receive the update.
02
Choose the right template
Approved templates keep outbound content repeatable, which is especially useful for reminders, promotions, and recurring updates.
03
Build and schedule the campaign
Operators can set up broadcast sends, timing, and campaign details without moving into a separate tool.
04
Monitor progress and history
Campaign activity stays visible through progress updates, history views, and reporting-oriented flows inside the workspace.
Inside Clapvo
What the team uses every day
These are the product areas that support this workflow without forcing your team to bolt together extra process on the side.
Contact targeting
The workspace keeps recipient data close to campaign execution, which makes audience prep easier to review and reuse.
Reusable templates
Campaign operators can rely on saved message formats instead of rebuilding the same content for each send.
Campaign controls
Add, edit, clone, pause, resume, cancel, and review campaigns from the same place the team manages daily messaging.
History and visibility
Broadcast activity remains visible to the team, improving accountability when multiple people work on the same sends.
Common friction
- Bulk outreach depends on manual steps and ad hoc lists
- Approved message formats are hard to manage consistently
- It is difficult to see which campaigns were paused, resumed, or completed
- Campaign history and reporting are too scattered to review quickly
What improves
- Less manual work to prepare recurring broadcasts
- Better control over scheduled and bulk messaging
- Cleaner targeting with workspace contact data
- Stronger visibility into what was sent and when
Start with Clapvo
Run WhatsApp support, sales, and updates from one workspace.
Related Use Cases
Keep exploring adjacent workflows
Most teams start with one problem, then expand into the next one once the workspace is in place.
Sales
Sales follow-up on WhatsApp
Give sales reps a cleaner follow-up process on WhatsApp with shared templates, visible conversation history, and contact records the whole team can use.
Operations Management
Operations leads and team managers
Keep WhatsApp operations organized with visibility into activity, connection health, permissions, and workspace setup across the team.
Ready to turn this workflow into a repeatable team process?
Clapvo gives your team the shared inbox, contacts, templates, campaigns, and admin controls needed to keep WhatsApp work organized.
No credit card required.