Privacy Policy
Last updated: 22 May 2026
Your privacy is important to us. It is Clapvo’s policy to respect your privacy regarding any information we may collect from you across our website, app, and related services.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using Clapvo, you agree to the practices described in this Policy.
If you do not agree with this Policy, please stop using Clapvo.
1. Information We Collect
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.
The information we collect may include your name, email address, phone number, business name, billing details, workspace settings, connected business numbers, contacts you import, messages you send through Clapvo, and basic usage and device data.
2. How We Use Your Information
We use the information we collect to:
- provide, operate, and improve Clapvo;
- authenticate users, secure accounts, and prevent abuse or fraud;
- process payments, manage subscriptions, and send service-related notices;
- respond to support requests and communicate about updates, features, and offers;
- comply with legal, regulatory, and contractual obligations.
3. Your Customer Data
Conversations, contacts, templates, campaigns, and messages you handle inside Clapvo belong to you. We process this Customer Data only to provide the service and on your instructions.
You are responsible for ensuring you have a lawful basis, consent, or permission to collect and message the contacts you bring into Clapvo.
6. Data Security
We protect your data within commercially acceptable means to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification. Connections to Clapvo are protected using modern transport encryption.
No method of transmission or storage is 100% secure. You are responsible for safeguarding your account credentials and notifying us promptly if you suspect any unauthorized access.
7. Data Retention
We retain personal information only for as long as needed to provide Clapvo to you, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it.
8. Your Rights
Subject to applicable law, you may request access to, correction of, deletion of, or a copy of your personal information. You may also object to or restrict certain processing and withdraw consent where processing is based on consent.
To exercise any of these rights, email us at support@clapvo.com.
9. Third-Party Links and Services
Clapvo may link to or integrate with third-party websites and services that we do not operate. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies before using them.
10. Children
Clapvo is a business tool and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you through the website, app, or email.
Your continued use of Clapvo after an update becomes effective means you accept the revised Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at support@clapvo.com.