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Never miss a customer reply. When notifications are on, Clapvo pops up an alert for every new message — even when you’re on another tab or away from your inbox. You decide whether they’re on, and you can change your mind any time.

Before you start

  • Make sure you’re signed in to Clapvo.
  • If your browser or phone asks whether to allow notifications from Clapvo, tap Allow.

Turn notifications on or off

1

Open your profile

Click your avatar in the top-right corner and choose My profile (under Organization).
2

Find the notifications setting

Look for the notifications option on your profile.
3

Flip the switch

Turn it on to get an alert for every new message, or off for some quiet.
4

Save

Save your change — that’s it.

Good to know

  • Not seeing any alerts even though the setting is on? Your browser or phone may still be blocking them — check that Clapvo is allowed to send notifications.
  • This is your own setting. Turning it on or off only affects you, not your teammates.