> ## Documentation Index
> Fetch the complete documentation index at: https://clapvo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign appears stuck

> What to check when a campaign stops progressing.

A stalled campaign is usually fixable in under a minute. Check these in order.

## Common causes

* The campaign was paused (manually or automatically)
* The sending connection went offline
* The campaign hit a rate limit and is throttling
* Sequencing delays make progress look slow when it is actually working

## Steps to fix

<Steps>
  <Step title="Open the campaign">
    Find it in the campaigns list.
  </Step>

  <Step title="Check the status">
    If it is paused, click **Resume**. See [Pause / resume / cancel](/docs/product/campaigns/pause-resume-cancel).
  </Step>

  <Step title="Check the sending connection(s)">
    If the number is disconnected, [reconnect it](/docs/product/connections/reconnect-number). The campaign will continue once the number is back online.
  </Step>

  <Step title="Check sequencing">
    If you set delays between messages, the campaign may simply be waiting. The progress bar should still tick.
  </Step>

  <Step title="Check the dashboard">
    Broadcast progress on the dashboard updates in real time and may show what is happening more clearly.
  </Step>
</Steps>

## Tips

* For very large campaigns, expect natural slowdowns when [randomize sender](/docs/product/campaigns/randomize-sender) is rotating across multiple connections.
* If you cannot recover the campaign, [clone it](/docs/product/campaigns/clone-campaign) and re-run with a clean setup.

## Related

* [Pause / resume / cancel](/docs/product/campaigns/pause-resume-cancel)
* [Reconnect a number](/docs/product/connections/reconnect-number)
* [Read the dashboard](/docs/product/dashboard)