> ## Documentation Index
> Fetch the complete documentation index at: https://clapvo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage shared quick replies

> Curate the quick replies that everyone in the organization can use.

The shared quick reply list (also called **All**) is the org-wide library. Anyone in your organization can trigger these replies inline from chat.

## Steps

<Steps>
  <Step title="Open Settings -> Quick replies -> All">
    Navigate to the shared list.
  </Step>

  <Step title="Add a reply">
    Click add to create a new shared reply. See [Single message](/docs/product/quick-replies/create-single-message-reply) or [Funnel](/docs/product/quick-replies/create-funnel-reply).
  </Step>

  <Step title="Edit">
    Click an existing reply to update it.
  </Step>

  <Step title="Delete">
    Use the actions menu to remove a reply.
  </Step>
</Steps>

## Tips

* Treat shared replies as approved messaging. Review wording before adding to the list.
* Use the [preview modal](/docs/product/quick-replies/preview-reply) to check funnel replies before publishing.
* Keep the list curated - duplicates and stale replies make the picker harder to use.

## Related

* [Create a single-message quick reply](/docs/product/quick-replies/create-single-message-reply)
* [Create a funnel quick reply](/docs/product/quick-replies/create-funnel-reply)
* [Manage personal quick replies](/docs/product/settings/quick-replies-personal)