> ## Documentation Index
> Fetch the complete documentation index at: https://clapvo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete and clear conversations

> Remove a single message or clear an entire conversation.

Delete an individual message or clear a full conversation. Both actions require the appropriate role permission — configure under Account → Roles.

## Delete a single message

<Steps>
  <Step title="Open the chat">
    Navigate to the chat with the message.
  </Step>

  <Step title="Open message actions">
    Hover over the message and open the actions menu.
  </Step>

  <Step title="Click Delete">
    Confirm the deletion.
  </Step>
</Steps>

## Clear a conversation

<Steps>
  <Step title="Open the chat">
    Navigate to the conversation you want to clear.
  </Step>

  <Step title="Open chat options">
    Click the options menu at the top of the conversation.
  </Step>

  <Step title="Click Clear conversation">
    Confirm. All messages in the conversation are removed.
  </Step>
</Steps>

## Tips

* Deletion behavior in WhatsApp depends on time elapsed — older messages may still be visible to the recipient.
* Clear conversation removes all messages on the Clapvo side. Act fast if you need to retract something sensitive.
* If the Delete or Clear option is not visible, your role does not have the required permission. Ask an admin to update your role under Account → Roles.

## Related

* [Reply to a customer](/docs/product/chats/reply-to-customer)
* [Edit a sent message](/docs/product/chats/edit-message)
* [Create a role](/docs/getting-started/users-and-roles/create-role)