> ## Documentation Index
> Fetch the complete documentation index at: https://clapvo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage notifications

> Turn push notifications for incoming messages on or off.

Never miss a customer reply. When notifications are on, Clapvo pops up an alert for every new message — even when you're on another tab or away from your inbox. You decide whether they're on, and you can change your mind any time.

## Before you start

* Make sure you're signed in to Clapvo.
* If your browser or phone asks whether to allow notifications from Clapvo, tap **Allow**.

## Turn notifications on or off

<Steps>
  <Step title="Open your profile">
    Click your avatar in the top-right corner and choose **My profile** (under **Organization**).
  </Step>

  <Step title="Find the notifications setting">
    Look for the notifications option on your profile.
  </Step>

  <Step title="Flip the switch">
    Turn it **on** to get an alert for every new message, or **off** for some quiet.
  </Step>

  <Step title="Save">
    Save your change — that's it.
  </Step>
</Steps>

## Good to know

* Not seeing any alerts even though the setting is on? Your browser or phone may still be blocking them — check that Clapvo is allowed to send notifications.
* This is your own setting. Turning it on or off only affects you, not your teammates.

## Related

* [Edit your profile](/docs/getting-started/profile/edit-profile)
* [Reply to a customer](/docs/product/chats/reply-to-customer)