> ## Documentation Index
> Fetch the complete documentation index at: https://clapvo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect WhatsApp

> Pair your WhatsApp number to your organization using the QR code flow.

<Frame>
  <img src="https://mintcdn.com/clapvo/e9wDaoATMXp3iJdj/images/add_connection.png?fit=max&auto=format&n=e9wDaoATMXp3iJdj&q=85&s=9e9f29c6f0f77b008e43bc1aaa866e53" alt="Add Connection" width="1920" height="1075" data-path="images/add_connection.png" />
</Frame>

Pair a WhatsApp number to your organization by scanning a QR code from your phone. Once paired, your number powers the shared inbox and outbound campaigns.

## Before you start

* An organization (see [Create an organization](/docs/getting-started/organization/create-organization))
* The phone holding the WhatsApp number you want to connect, with internet access
* WhatsApp open on the phone

<iframe src="https://www.youtube.com/embed/u4N6hEXFaCo" title="YouTube video player" frameborder="0" className="w-full aspect-video rounded-xl" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen />

## Steps

<Steps>
  <Step title="Open the connection screen">
    After signing in to a new organization, Clapvo routes you to the QR pairing flow automatically. To pair from elsewhere, open **Connections** and start a new pairing.
  </Step>

  <Step title="Open WhatsApp on your phone">
    Tap **Settings** -> **Linked Devices** -> **Link a Device**.
  </Step>

  <Step title="Scan the QR code">
    Point your phone at the QR code on screen.
  </Step>

  <Step title="Wait for confirmation">
    Clapvo updates the screen in real time. Stay on the page until pairing completes.
  </Step>

  <Step title="Land in the dashboard">
    On success, Clapvo redirects you to the dashboard.
  </Step>
</Steps>

## Tips

* The QR refreshes periodically. If yours expired, just wait for a new one.
* Keep the phone next to your laptop with WhatsApp open during pairing.
* A successful connection appears under **Connections** with status connected.

## Related

* [Add a WhatsApp connection](/docs/product/connections/add-connection)
* [WhatsApp number disconnected](/docs/support/troubleshooting/whatsapp-disconnected)
* [QR code not loading](/docs/support/troubleshooting/qr-not-loading)